Deep Dive gives you an aggregated view of how customers interact with a Space. Instead of reviewing activities individually, you can quickly assess overall engagement, identify the most active stakeholders, see which content performs well, and check project progress.

Deep Dive is available in beta. The available insights and layout may continue to evolve. Share feedback with your Valuecase contact or through the support chat.

The insights are based on the activity recorded for that Space.

The engagement score summarizes the level of customer interaction within the Space.

The trend helps you understand whether engagement is increasing, stable, or decreasing. Use it to identify Spaces that are gaining momentum or may require a follow-up.

To learn more about the underlying score, see How Our Engagement Score Works.

See which stakeholders generate the most engagement in the Space.

Use this information to:

Stakeholder-level insights are available when Valuecase can associate activity with a known person. When a Space is shared without collecting visitor information, activities may be recorded anonymously.

Identify which pages, files, videos, and other content receive the most interaction.

This helps you understand what customers find valuable and which content may be overlooked.

Use these insights to:

For aggregated insights across multiple Spaces, use the Content Analytics Dashboard.

Review progress across the Space’s Action Plans, milestones, and tasks.

This gives you a quick overview of how far the project has progressed and where work may be blocked.

Use it to identify: