Valuecase tracks every interaction your customer has inside a shared space — from task completions and form submissions to video plays and file downloads. This gives you complete visibility into your buyer’s journey and helps you take action based on real engagement, not guesswork.
Whether you're driving a deal forward, onboarding a new customer, or gathering feedback, activity tracking helps you identify what matters to your stakeholders and when to follow up.
When and How Activities Are Tracked
Activity tracking starts automatically the moment someone opens a Valuecase space via a 'share link'. Visitors do not need to log in or create an account — tracking works out of the box for external stakeholders.
If your space is shared openly, visitor activity is recorded anonymously.
💡 Tip: If you enable access restrictions (e.g. asking for email before entry), Valuecase will link activity to a specific person so you can identify individual behavior. Learn more about access settings.
Which Activities Valuecase Tracks for You
Valuecase tracks over 50 types of customer activities — giving you detailed visibility into how stakeholders interact with your space. These actions cover everything from content consumption to task engagement and collaboration.
Each interaction is recorded as an activity, and all activities are grouped into sessions — which represent a single visit by a stakeholder. On the session level, we also track:
The total time spent
The number of activities performed
The visitor identity (if available)
This lets you understand not only what someone did, but how engaged they were during a visit.
Here’s a breakdown of the top 25 tracked activities by category:
Category | Activity |
Navigation & Visits |
|
Media & Files |
|
Action Plan & Tasks |
|
Comments & Collaboration |
|
Form Engagement |
|
Where to View Activity
In a Space
Open any space and go to the Activity tab to see a detailed feed of all actions taken inside that space. Activities are grouped by stakeholder sessions, showing how long they spent in the space and what they did.
You can filter by:
Activity type (e.g. form completed, video played)
Stakeholder (if known)
In the Dashboard
When browsing your space list, you’ll see quick stats for each space: Total visits & Total Activities. From the space list you can also access the space sidebar in which you in the full Activity.
The Activity Feed in your dashboard gives you a live view of recent engagement across all your active spaces. You can:
Filter by space, stakeholder, or activity type
Click into any activity to jump directly into that space
How to Use This Data
Tracking activity in Valuecase is more than just observing clicks — it helps you act with intent:
Prioritize your follow-up: See who’s most active and when they last engaged
Improve onboarding: Know whether customers are completing tasks and reading your instructions
Test content impact: Learn which formats drive attention and which are being ignored
Power your systems: Send data to Slack, Teams, or your CRM for real-time visibility and scoring
Content Analytics Dashboard
All activity across your spaces is automatically rolled up into the Content Analytics Dashboard — your go-to view for identifying trends, understanding what content performs best, and analyzing buyer behavior at scale.
Learn more: Using the Content Analytics Dashboard