Properties help you store structured information about a Space. You can use them to personalize content, control automation, track internal workflows, and manage Spaces more easily in your Space List.
This article explains the difference between Space Properties and Internal Properties, when to use which type, and how to create them.
Space Properties vs Internal Properties
Valuecase supports two main property categories:
Space Properties are used to personalize Spaces and automate customer-specific content.
Internal Properties are used to track and manage Spaces internally, for example in the Space List or Kanban View.
| Space Properties | Internal Properties |
Main use case | Personalization and customer-specific automation | Internal tracking, reporting, filtering, and workflows |
Example | Contact name, customer segment, purchased services | Status, onboarding phase, revenue, target date |
Used as placeholders | Yes | (technically) Yes |
Visible to visitors | Only if used in visible content via placeholders | Only if used in visible content via placeholders |
Used for content automation | Yes | Yes, depending on the use case |
Shown during Space creation | Yes, when used by the selected template | Usually only when needed for automation |
Used in the Space List | No | Yes |
Used for Kanban grouping | No | Yes, for supported property types |
Can have default values | No | Yes |
When to use Space Properties
Use Space Properties when you want to personalize or adapt the content of a Space.
Common examples include:
Inserting a customer name, contact name, or company-specific detail into a template
Showing different pages or blocks depending on selected customer information
Creating dynamic links or embeds with property values
Passing property values when creating Spaces via API
Space Properties are most useful when the value should influence what a visitor sees or which content is included in a Space.
When to use Internal Properties
Use Internal Properties when your team wants to track operational information about Spaces.
Common examples include:
Tracking onboarding status or project phase
Managing Spaces in a Kanban View
Prioritizing customers by revenue or urgency
Tracking target dates, deadlines, or manual end dates
Filtering the Space List for internal reporting
Internal Properties are most useful when the value helps your team manage work across multiple Spaces.
Available property types
The available property types depend on whether you create a Space Property or an Internal Property.
Space Properties
Space Properties can be created as:
Type | Best for | Example |
Short text | Free text values | Contact name |
Dropdown | Selecting one value from a predefined list | Customer segment → Enterprise |
Checkboxes | Selecting one or multiple values from a predefined list | Purchased services → Consulting, Software |
Internal Properties
Internal Properties can be created as:
Type | Best for | Example |
Single-select | Statuses, phases, or stages | Onboarding phase → Implementation |
Number / text | Revenue, priority, or other internal values | Revenue → 25,000 |
Date | Deadlines, target dates, or manual end dates | Target go-live date → 30 June |
Single-select Internal Properties can be used to group Spaces in Kanban View. Other Internal Property types can still be shown, edited, and filtered in the Space List.
Create a property
You need Admin permissions to create or manage properties.
To create a property:
Go to Dashboard > Space Properties
Click + Add Property
Choose whether you want to create a Space Property or an Internal Property
Enter a Display Name
Choose the property type
Add options if the selected property type requires them
For Internal Properties, optionally set a default value
Save the property
The Display Name is the label shown in Valuecase when the property is used in templates, Spaces, the Space List, or creation flows.
Choosing the right property
If you are unsure which property type to use, start with the question: What should the property help you do?
Use a Space Property if the value should personalize a Space, control content, or be supplied during Space creation.
Use an Internal Property if the value should help your team manage Spaces internally, filter the Space List, create reporting views, or group Spaces in Kanban.
What’s next?
To learn more, continue with:
Space Properties — for placeholders, dynamic links, API creation, and content automation
Internal Properties — for Space List columns, filtering, default values, revenue/date tracking, and Kanban workflows
Content Visibility Automation — for showing or hiding content based on property values
Space List: Kanban View — for managing Spaces visually by status, phase, or other internal workflows

