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Properties in Valuecase

Written by Jan Niklas Wick

Properties help you store structured information about a Space. You can use them to personalize content, control automation, track internal workflows, and manage Spaces more easily in your Space List.

This article explains the difference between Space Properties and Internal Properties, when to use which type, and how to create them.

Space Properties vs Internal Properties

Valuecase supports two main property categories:

  • Space Properties are used to personalize Spaces and automate customer-specific content.

  • Internal Properties are used to track and manage Spaces internally, for example in the Space List or Kanban View.

Space Properties

Internal Properties

Main use case

Personalization and customer-specific automation

Internal tracking, reporting, filtering, and workflows

Example

Contact name, customer segment, purchased services

Status, onboarding phase, revenue, target date

Used as placeholders

Yes

(technically) Yes

Visible to visitors

Only if used in visible content via placeholders

Only if used in visible content via placeholders

Used for content automation

Yes

Yes, depending on the use case

Shown during Space creation

Yes, when used by the selected template

Usually only when needed for automation

Used in the Space List

No

Yes

Used for Kanban grouping

No

Yes, for supported property types

Can have default values

No

Yes

When to use Space Properties

Use Space Properties when you want to personalize or adapt the content of a Space.

Common examples include:

  • Inserting a customer name, contact name, or company-specific detail into a template

  • Showing different pages or blocks depending on selected customer information

  • Creating dynamic links or embeds with property values

  • Passing property values when creating Spaces via API

Space Properties are most useful when the value should influence what a visitor sees or which content is included in a Space.

When to use Internal Properties

Use Internal Properties when your team wants to track operational information about Spaces.

Common examples include:

  • Tracking onboarding status or project phase

  • Managing Spaces in a Kanban View

  • Prioritizing customers by revenue or urgency

  • Tracking target dates, deadlines, or manual end dates

  • Filtering the Space List for internal reporting

Internal Properties are most useful when the value helps your team manage work across multiple Spaces.

Available property types

The available property types depend on whether you create a Space Property or an Internal Property.

Space Properties

Space Properties can be created as:

Type

Best for

Example

Short text

Free text values

Contact name

Dropdown

Selecting one value from a predefined list

Customer segment → Enterprise

Checkboxes

Selecting one or multiple values from a predefined list

Purchased services → Consulting, Software

Internal Properties

Internal Properties can be created as:

Type

Best for

Example

Single-select

Statuses, phases, or stages

Onboarding phase → Implementation

Number / text

Revenue, priority, or other internal values

Revenue → 25,000

Date

Deadlines, target dates, or manual end dates

Target go-live date → 30 June

Single-select Internal Properties can be used to group Spaces in Kanban View. Other Internal Property types can still be shown, edited, and filtered in the Space List.

Create a property

You need Admin permissions to create or manage properties.

To create a property:

  1. Go to Dashboard > Space Properties

  2. Click + Add Property

  3. Choose whether you want to create a Space Property or an Internal Property

  4. Enter a Display Name

  5. Choose the property type

  6. Add options if the selected property type requires them

  7. For Internal Properties, optionally set a default value

  8. Save the property

The Display Name is the label shown in Valuecase when the property is used in templates, Spaces, the Space List, or creation flows.

Choosing the right property

If you are unsure which property type to use, start with the question: What should the property help you do?

  • Use a Space Property if the value should personalize a Space, control content, or be supplied during Space creation.

  • Use an Internal Property if the value should help your team manage Spaces internally, filter the Space List, create reporting views, or group Spaces in Kanban.

What’s next?

To learn more, continue with:

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