Valuecase is optimized for mobile use, so customers can open and interact with shared spaces from any device.
This article explains how mobile access works for your customers and what your internal team can do from mobile.
Mobile Experience for Your Customers
All Valuecase spaces are fully optimized for mobile in customer view.
This means your customers can open a shared space on their phone and use it without needing a desktop device. Customers can:
View pages and content and navigate through the space
View and submit chat messages
View & complete tasks
Fill out forms
Open links and resources
This makes it easy for customers to access important information, complete next steps, and stay engaged while they are on the go.
Mobile Experience for Editors
Your internal team can also use Valuecase on mobile.
The mobile editor experience is optimized for quick access and lightweight work, such as checking spaces, viewing activity, and opening customer spaces while on the go. Editors can use mobile to:
Open the dashboard
View and search spaces
Open space previews
Check recent activity
This is useful when you need to quickly check a customer space, follow up on activity, or access information outside of your desk.
Editing Spaces on Mobile
Mobile access is designed for viewing, checking, and lightweight work.
Full editing capabilities are available on desktop.
For larger changes, such as editing templates, building pages, restructuring content, or configuring advanced settings, use Valuecase on a desktop device.
Common Questions
Can customers use Valuecase spaces on mobile?
Yes. Customer-facing spaces are fully optimized for mobile use.
Do customers need to install an app?
No. Customers can open Valuecase spaces directly in their browser.
Can editors use Valuecase on mobile?
Yes. Editors can access Valuecase on mobile for viewing spaces, checking activity, and lightweight work.
Can I fully edit spaces on mobile?
No. Full editing capabilities are available on desktop.